At IPTVmaster, we want you to be fully satisfied with our services. That’s why we offer a trial account for you to experience our offerings firsthand before committing to a long-term plan. If our services don’t meet your expectations during the trial period, there’s no obligation to purchase a subscription.

For optimal performance, it’s essential to have a stable internet connection. Slow internet speeds may affect your ability to fully enjoy our services. We recommend checking your connection before making a purchase to ensure a smooth streaming experience.

Our dedicated support team is available around the clock to assist you with any issues you may encounter. Whether it’s setting up IPTVmaster on your devices or troubleshooting, we’re here to help. Please note that difficulties in setting up devices do not qualify for refunds. However, we provide comprehensive tutorials to guide you through the process.

In the event of a payment error, don’t worry. If you’ve accidentally selected the wrong service plan and have already made the payment, contact our support team through the “Create Ticket” option in the support section. We’ll promptly review your request and process a refund if applicable. For example, if you intended to purchase a 3-month plan but mistakenly paid for a year or less, we’ll rectify the error.

Please note that refund requests for accounts expiring after 7 days will not be accepted. It’s crucial to submit your refund request within this timeframe to be eligible for a refund.

If you have any questions or require assistance with refunds and returns, feel free to reach out to us at our Whatsapp. We’re here to provide the support and answers you need. Your satisfaction is our top priority